Privacy Policy

1. Introduction

Welcome to RIOS (RajYug Intelligent Operating System), operated by RajYug IT Solutions. We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy details how we collect, use, process, and disclose your information when you use our platform, website, and services.

By accessing or using RIOS, you agree to the collection and use of your information in accordance with this policy.

2. Information We Collect

We collect several types of information to provide and improve our enterprise services to you:

Personal Data: Email address, first and last name, phone number, company name, and job title when you register an account or request a demo.
Usage Data: Information on how the service is accessed and used, including your IP address, browser type, browser version, pages visited, time/date of visit, and system logs.
Device Data: Details about the computer, phone, or tablet you use to access our smart factory tools.

3. How We Use Your Information

RIOS uses the collected data for various purposes:

To provide, maintain, and monitor the performance of our platform.
To notify you about changes to our service or feature updates.
To offer premium customer support and technical assistance.
To gather analytical insights to improve our industrial workflows.
To detect, prevent, and address technical issues or security breaches.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only under the following circumstances:

With Service Providers: We may employ third-party companies to facilitate our platform, run infrastructure, or analyze usage.
For Legal Requirements: If required by law, court order, or government authority to protect public safety or prevent illegal activities.
Business Transfer: If RajYug IT Solutions is involved in a merger, acquisition, or asset sale, your data may be transferred with advance notice.

5. Data Security

The security of your data is paramount. We implement industry-standard administrative, physical, and technical safeguards (such as SSL encryption and multi-factor authentication) to protect your personal information against unauthorized access, loss, or alteration. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have specific data protection rights, including:

The right to access, update, or delete the personal information we hold about you.
The right of rectification (correcting inaccurate data).
The right to object to or restrict processing of your information.
The right to withdraw consent at any time where we rely on consent to process your data.